User blog comment:Captain hobo/i miss emerald curse/@comment-3408144-20110405145031

I lost a thunderspine after the second roll back - I took screenies of my loot and sent it to disney in a ticket.

I'll be honest, I'm not supposed to mention this to anyone, but I got on live chat and literally fought to get my sword back and after escalating several times to a "supervisor", they did return my sword. Not saying this may happen for you, just worth a shot? I know it's been a while now... but I was not going to give up on getting my thunderspine back!